Having Problems Ordering?

We're sorry you've experienced a problem with our Web site. Please supply the information below and we will research the issue.

PLEASE NOTE: It is most helpful when you are able to give as much detail as possible including URL of the page you were on, what actions you were seeking to perform, buttons/links/data fields you were using prior to the problem, etc.

Our customer service team may contact you to get more information or to help resolve your problem.

Contact Customer Service
Your Name:
 *
Your Email:
 *
Your Phone Number (Please include area code for US/Canadian numbers, ex. 123-456-789):
URL of the page you were on when the problem occurred:

For example: https://www.proedinc.com/customer/checkOut.aspx
Please describe the problem in as much detail as possible including actions you performed just prior to the problem:
 *
Error Message on the page, if any:
Date and Time when this problem occurred:
 *
Did your browser time-out without getting a response?
 *
If you have placed an order, what is the order ID?  
   The Order ID can be found in the order details page right below the title "Order Summary".